Coaching and training functions are expanding 74% year-over-year, according to Upwork’s 2025 Skills Report.

This growth is not tied to traditional performance development goals. It reflects operational realities. Companies are deploying new technologies faster than employees can independently adapt. Organizations that neglect employee enablement are seeing measurable declines in tenure and institutional knowledge retention.

Technical innovation requires parallel investment in human ingenuity. Without structured agility training, businesses will underperform against competitors who prioritize resilience as a core competency — not a cultural value.